ESI AFRICA | Last week, our #HeartForTheSector campaign sparked a global dialogue on how the COVID-19 pandemic has put utilities into crisis management mode across Africa, Asia, Europe and North America. The dialogue took place through four free-to-attend live webinars where participants took the opportunity to highlight successes while being pragmatic about the challenges that lie ahead.
I was privileged to moderate the Africa edition and was impressed by how calm we appeared to be knowing what is at stake. Once the webinar got started, I was again struck by the overwhelming urgency of this crisis as our audience posed compelling questions to the panel.
With so many practical and insightful pointers, I encourage you to listen to the full recording of the webinar. However, allow me to share two that you will find thought-provoking.
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