SMART ENERGY INTERNATIONAL | Today, it is undisputed that Digital Transformation is essential for utilities. However, organizations often find the results of their Digital Transformation efforts disappointing.
One major reason for this underperformance is that efforts are focused on new technologies rather than on customer needs.
Machine Learning and Data Analytics offer a solution for utilities. This powerful combination can deliver insights that give utilities a better understanding of their customers. These insights can then support focused, customer-centric Digital Transformation.
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